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KNARESBOROUGH MUSIC CENTRE

12a High Street, Knaresborough
HG5 0EQ

Tel: 07952 834994 email: info@flaithulach.co.uk


 

TERMS & CONDITIONS

These terms and conditions apply to the use of any Flaithulach Ltd website. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use this website. Flaithulach accepts no liablity for the misuse of this website.If you have any questions, please contact us at info@flaithulach.co.uk. Please also refer to our delivery page as part of our terms & conditions.

DEFINITIONS: "Flaithulach" refers to Flaithulach Limited whose registered office is at 12A, High Street, Knaresborough, North Yorks, United Kingdom, HG5 0EQ. Company Registration Number 06936332.

COPYRIGHT: The copyright to the contents of this website belongs to Flaithulach Ltd. The contents of this website must not be copied or distributed wihtout permission from Flaithulach Ltd. The contents must not be used for commercial or business purposes without prior written permission from Flaithulach Ltd.

GENERAL CONDITIONS: All orders for goods shall be subject to these terms and conditions. No variation of these terms and conditions shall apply unless agreed in writing by Flaithulach. Flaithulach guarantee that all goods on offer are as described on the website and are fit for their intended purpose.

LIABILITY: The liability of the Company under these terms and conditions shall at all times be limited to the price of the Goods.
 

LINKS: www.flaithulach.co.uk may contain links to other sites. Such links do not imply any endorsement by Flaithulach, and Flaithulach bears no responsibility for their content.

LEGAL NOTICE: This website and these terms and conditions are governed by the laws of England and Wales. Any disputes arising from this website shall be resolved by the English Courts.

DELIVERY

We aim to deliver within 48 hours and where possible we will dispatch the same day. However please be aware that these are only estimates and it is not always possible. If you require items urgently, please email before placing your order.


RETURNS

Flaithulach will refund or exchange items if:

They are returned with the original Flaithulach receipt

They were purchased direct from Flaithulach within the last 14 days (7 days in the case of Harmonicas. Please read below)

They are returned to Flaithulach in their original, unopened packaging and in resaleable condition

Flaithulach cannot accept returns without prior notification. Please be sure to email the shop in advance.

Due to copyright infringement, we are unable to issue refunds for Books & CDs unless they are damaged; or faulty. upon which this returns statement will apply and a replacement will be sent. You have the right to return any faulty goods. Please keep any warranty information that accompanies your item as this may be needed.

PLEASE NOTE: Customers are responsible for the cost of returning goods to Flaithulach. We do not refund any carriage or postal charges paid, unless the item was received damaged.

If you have taken delivery of a package and it or the contents have been damaged in transit, you must notify us within 3 days of receipt and please return the item(s) to us within 7 days of receipt for exchange. It is your responsibility to the check the contents of any parcel that arrives with a damaged box or container, prior to signing.

Flaithulach maintains the right to charge a restocking fee on returned items that are not faulty.

This does not affect your statutory rights.


OUT OF STOCK ITEMS

Whilst every effort is made to state when items are out of stock, this is not always possible. Should you order out of stock goods:

Flaithulach will despatch those goods as soon as possible and within 14 days. If for any reason this is not possible (such as goods being out of stock by our suppliers, or a line being discontinued), we will notify you of our estimated delivery. If for any reason those goods cannot be supplied within 28 days of your order, we will offer a full refund for the cost of goods. It is always advisable to email prior to placing any
urgent order. Whilst Flaithulach will always aim to meet your schedule, this is not always possible.

PRICE & PAYMENT

Payment for goods ordered can be made by credit card or debit card. In the event of payment being declined by your card issuer, Flaithulach shall not be responsible for any costs or inconvenience caused and goods will not be dispatched until payment has cleared.

The prices of the Products are quoted on the Website. Prices quoted for delivery (in the case of goods) and for performance (in the case of services) are for the United Kingdom unless otherwise specified.The delivery costs will be added to the total amount due from you at their current rate. Details of our delivery charges can be located in the shopping basket, where you will still be able to amend your order.We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Products or delivery to reflect any increase in the cost to us (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery of the goods and/or we have commenced providing the services.

HARMONICAS

Suzuki Harmonicas are guaranteed to be in tune and rigorously tested to avoid manufacturing defects at the time of purchase. Suzuki will cover one years warranty on main manufacturing defects but working parts like reed plates and valves etc. are not covered, as failure is considered to come under normal wear and tear, or certain playing methods, particularly ‘bending’, ‘choking’ or the use of excessive volume. In order to guarantee the warranty to be effective, the customer must report any faults within 7 days of purchase, direct to their sales outlet and retain the original receipt as proof of purchase.This warranty will not apply to the instrument if it has been misused, altered in any way, opened or tampered with.

© 2012 Flaithulach Ltd.

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